Customer Service: Shipping

This page is for customers shopping for themselves (non-wholesale), if you are a wholesale customer please click here.

Delivery area

Orders placed on this website are for delivery to Australia only. If you’re overseas and would like to order for friends or relatives here, just enter your address as your ‘billing address’ and enter a separate delivery address.

Shipping cost & carriers

Standard shipping (Australia Post eParcel): Free on orders over $100, with a flat rate of $9.99 for orders under this amount

Express Post (Australia Post eParcel): Flat rate of $22.00 for all orders

Transit estimates

We aim to dispatch your order within 1 business day

Standard (Australia Post eParcel)

AU East Coast: 3-5 business days from order dispatch

AU West Coast: 5-7 business days from order dispatch

Express Post (Australia Post eParcel)

Next business day or as fast as possible to remote areas

Signature is required on delivery. If nobody is available to sign for your delivery, your parcel will be taken to your local post office.

Order tracking

Tracking updates will be provided by email from Australia Post

Contact us if you need help tracking your order.

Items arrive damaged or are faulty

Please notify us of damaged goods within 14 days of receipt. We will gladly replace or credit you, and will refund any return delivery costs incurred.

Return address:

Studio 2.10, 50 Holt St
Surry Hills
NSW 2010