Customer Service: Privacy
This page is for customers shopping for themselves (non-wholesale), if you are a wholesale customer please click here.
**Christmas order cut-offs 2017**
Please use the following cut-offs as a guide this Christmas:
AU West Coast: Mon 11 Dec
AU East Coast: Wed 13 Dec
Please note, the UNTIL office will be closed from 21 December 2017 to 1 January 2018. All orders placed during this time will be dispatched when we reopen on 2 January 2018.
At the moment, we ship to Australia. If you are overseas and would like to order for friends or relatives here, just enter your address as your 'billing address' and enter a separate delivery address.
Standard shipping (Australia Post eParcel): Free on orders over $100, with a flat rate of $9.99 for orders under this amount.
We aim to dispatch your order within 1 business day.
Standard (Australia Post eParcel)
AU East Coast: 3-5 business days from order dispatch
AU West Coast: 5-7 business days from order dispatch
Signature is required on delivery. If nobody is available to sign for your delivery, your parcel will be taken to your local post office.
Tracking details will be emailed to you once dispatched, highlighting the carrier used, tracking number and a link to the carrier's website.
Contact us if you need help tracking your order.
Please notify us of damaged goods within 14 days of receipt. We will gladly replace or credit you, and will refund any return delivery costs incurred.
50 Holt St, Suite 210
Download our return address slip.